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Cooperation in Federal Background Investigations

Record Providers

Employers, Educational Institutions and Law Enforcement Neighbors, Friends, and Co-Workers of Federal Employees and Contractors

Cooperation from local law enforcement entities, courts, educational institutions, and employers, is instrumental to the completion of background investigations. Background investigations are used as the basis for making security clearance, suitability, or fitness determinations. Each background investigation conducted by NBIB, or contractor on behalf of NBIB, is accomplished with the full knowledge and consent of the subject of the investigation. For more information concerning the investigations process, please choose the link below that corresponds to your association with the individual you were contacted about:

How do I know if a Special Agent or contract Investigator is working for NBIB?

NBIB Special Agents and contract Investigators carry credentials identifying them as representatives of NBIB. They will present their credentials upon introduction.  Please note that through December, 2016, NBIB investigators may continue to carry credentials that indicate that they belong to the Federal Investigative Services (FIS, NBIB’s predecessor within OPM) while updated NBIB badges and credentials are provided to investigators on a rolling basis.  All credentials—either FIS or NBIB-- should include the words “U.S. Office of Personnel Management” and contain the OPM seal.  Further questions related to an Agent’s/Investigator’s identity or status should be directed to NBIB Safety and Security Team between 7 a.m. and 4 p.m. EST, Monday through Friday at: 

1-888-795-5673
Or
FISSST@opm.gov