Industry contractors who submit investigations through NBIB are a unique population in that their investigations are vetted through, and overseen by, an authorized federal agency. The primary contact for government contract companies submitting investigation requests is the federal agency that is defined in the contract. The federal agency will approve, fund, and oversee the investigation request submitted to NBIB.
All National Industrial Security Program (NISP) contractors submit their subject’s investigation requests on e-QIP via the Joint Personnel Adjudication System (JPAS). The Defense Security Service’s Personnel Security Management Office for Industry (DSS PSMO-I) is the oversight authority for these case submissions and is the primary contact for Industry contractors.
Non-NISP contractors will need to refer to their Government Contracting Activity (GCA) which will outline the federal agency that is sponsoring the investigation for questions concerning the submission, processing, and status of investigations submitted to NBIB.
NBIB provides background investigative services to a number of federal agencies and components. Federal contacts are responsible for determining investigation levels, billing, and processing implications. These federal contacts are the primary points of contact that have the authority to discuss case information with NBIB. NBIB will often refer contractors to their federal points of contact at the sponsoring agency for clarification of any procedural or processing questions.