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Detailed. Perceptive. Always Vigilant.

RSIs & Reopens

Reimbursable Suitability/Security Investigations (RSIs) and Reopens

NBIB processes agency requests to reopen investigations and conduct Reimbursable Suitability/Security Investigations (RSIs). Previously closed investigations can be reopened for the following reasons:  clarification of issues; to obtain additional information within the scope of the investigation; to complete a Discontinued investigation or an investigation previously closed Incomplete.  An RSI can be requested in order to expand on issues or to obtain additional coverage where appropriate.

Agencies may submit their requests via the NP2 Secure Portal.

If you have questions about the NP2 Secure Portal or questions on how to obtain an NP2 Secure Portal Account, please call Systems Access Liaison at 724-794-5612, extension 4600.

Reopen requests must be submitted on the FIPC 553. (Additional guidance can be found on page 2 of the FIPC 553.) 

If the request is to reopen a Discontinued case, please provide:

  • Current Employer (name, address, city, state, zip, phone number)
  • Full physical work location
  • Dates of employment
  • Supervisor name and address

RSI requests must be submitted on the FIPC 554. (Additional guidance can be found on page 4 of the FIPC 554.)

Please note, if an agency requires only a National Agency Check, the cost to run these checks is significantly less in a Special Agreement Check (SAC) than an RSI. Therefore, if the type of check your agency needs is available as a SAC (see the SAC listing), you may want to request the SAC(s) via the hardcopy INV 86C or some SAC codes are available through the “Request a SAC” function in CVS.  See the Federal Investigative Notices for the most current Billing FIN and prices.

Expedites for Deployments (Catch'em in CONUS)

The purpose of the Catch'em in CONUS program is to attempt to complete an interview with the subject that is going to deploy, or a subject that has been deployed, but will be stateside on leave for a limited time and requires an interview. We make every effort to interview the subject while he/she is stateside.

To expedite a subject interview due to the individual deploying or returning from deployment for a limited time, email the request to Please include the following information:

  • Subject's full name
  • NBIB case number, Social Security Number or e-QIP Request ID
  • Start and end date of subject's stateside availability
  • Stateside/leave location: Full address
  • Subject's home phone number
  • Subject's email address
  • POC/Facility Security Officer (FSO) name and phone number
  • Any additional pertinent information

For other questions or concerns, please see our Contact Us page.